Independent Hotels Deserve More Than Busy Work. 
They Deserve Results.

I help boutique hotels, inns, and indie properties fix operations, sharpen marketing, and grow revenue without losing their soul.

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“23-room boutique hotel, revenue up seven figures in 12 months.

Ten square feet of retail grown to $100k a year.”

Together, we turn big ideas into bold action—working side by side to elevate your property with strategy, intention, and momentum.

Rebranding

From your logo and digital presence to guest experience, credibility, and revenue—whether you need a light refresh or a complete transformation.

Improved Operational Management

Streamline your operations with tailored tech and thoughtful solutions that elevate efficiency, staff experience, and guest satisfaction across every corner of your unique property.

Enhanced Social and Digital Presence

Digital marketing is about rising above the noise—finding opportunities to spark conversation, elevate visibility across social and search, and turn online engagement into real results by optimizing your SEO and AIO, website, booking journey, and overall digital experience.

Upgrade Guest Experience

Hospitality begins long before check-in, and creating a memorable, end-to-end guest experience—from the first website visit to long after departure—is what keeps independent properties of all kinds top of mind and worth returning to.

Upgraded Distribution

You need to sell hotel rooms, so maximize distribution through the channels that fit your unique property—whether Meta Search, Google, OTAs, or a few insider strategies available only to select partners.

Retail Consulting

Looking to boost revenue with retail and onsite experiences? Elevate your property with distinctive, high-margin products and design-forward furnishings—proven to turn even the smallest spaces into powerful retail performers.

PR

Publicity should feel effortless—let your property become the story everyone’s talking about, building authentic local buzz that branches into the kind of national attention money can’t buy.

Strategic Planning 

Your success lives in the details—strategic planning turns vision into momentum, aligning every decision so your property grows with clarity, confidence, and unstoppable focus.

All the secret sauce is reserved for the unique properties Mandy works with. Will you be next?

Client Testimonials

Mandy, Thank you, thank you!!! I have tried to get our new website put together for over a year, only to make little progress due to running the business. Within one month of working with you, we launched our beautiful new site. We could not have done it without you! Your organization, insights, and proactivity is exactly what we need to accelerate our marketing initiatives. The results from the PR focus speak for themselves. Most of all, I appreciate having a coach I can discuss strategic direction with. Marcus and I are both thrilled with our partnership, and we look forward to not only working on marketing with you but diving into our operations goals as well. Thanks for being a perfect partner for our business!

Meri

Westbrook Inn, The Stannard

We have had a great experience working with Mandy. Initially we saw her speak at an event. Everything she said was so relevant to all of the growing pains we were feeling as a company, we knew we had to find a way to work with her. Fast forward 3 weeks later, we retained Mandy as a Hospitality Coach. She’s helped us formulate strategies for our hotels, restaurants, and even our PR. Most importantly, she is always there for us when we need her. We’ve been working together for over 12 months now, and our business is seeing the benefits in so many ways. Looking forward to the growth opportunities she can help us achieve. 

Steve

Milford Hospitality Group

Mandy is an artist. She helps us translate who we are and why we are unique to our customers onto our online presence in a compelling fashion. Branding is interconnected to marketing and reputation, and she excels at creating a smooth integration of all three parts of our day-to-day operations, keeping in touch as it evolves. Her dedication and creativity have transformed our growth, making for happy BODs. =  



Donna and Byron

MichBnB.com Executive Directors 

Your results start here.

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Meet Mandy Murry 

Chief Experience Office – Independent Hotel Fractional COO | CMO

Mandy Murry

About

Mandy Murry, founder of Hospitality Concierge, is the go-to expert for transforming hotels, inns, resorts, and luxury B&Bs. Blending her experience as a boutique hotel owner, GM, and Executive Chef with high-profile roles—like shaping travel logistics for the 2002 Olympic Torch Relay and leading marketing for a private Caribbean island—Mandy now serves as a dynamic fractional COO and CMO.

She delivers strategic direction and creative vision, guiding properties to operational excellence and standout market presence. With over 20 years in the hospitality industry, Mandy specializes in crafting stories that resonate, optimizing guest experiences, and unlocking new streams of revenue. Her innovative, hands-on leadership sparks growth and elevates every hospitality brand she partners with.

The Magic

The ability to connect people and places, see and execute the vision, and have fun while doing it!

She is a Force In Strategy, Branding, Communication, Storytelling, and Breaking Up With Fear.  
 She is a Three-Time Cancer Survivor and Instills Her Passion for Travel And Experience Into Everyone She Meets.



Her passions for food, travel, and business building have led her across the globe to consult with independent and noteworthy hospitality businesses. She has a proven track record of increasing revenue and taking boutique properties to the next level to stay in demand online and offline.

Experience
  • Former Owner, General Manager, and Executive Chef at a mountain boutique resort, Snowbird Mountain Lodge
  • Former Owner of Hospitality, Real Estate, and Wellness Marketing and Consulting Company
  • Food Critic and Travel Writer with accolades in The Huffington Post, Bella Grace, and Forbes. Named the Best Travel Writer in 2018, 2019, and 2022 by Lux Magazine
  • TEDxRiverton License Holder, Organizer & Host 2018, 2019
  • TEDxBountiful License Holder, Organizer & Host 2012
  • Author | Industry Articles
  • James Beard Celebrity Chef Tour Dinner Asheville, NC 2014
  • Sales & Marketing Director for a Private Island Development in the Caribbean
  • Director of Travel Logistics for VIP Guest of the 2002 Olympic Torch Relay
  • Started Career as a Travel Consultant

Elevate Your Next Event with Mandy

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